Privacy Policy

Protecting your privacy is of the highest importance to the Company, and we are committed to safeguarding your personal data. JYB is intended to help users explore Jain philosophy, principles, scriptures, rituals, spiritual practices, daily niyams, tithi, pachchhakkhan and related educational topics.

This Privacy Policy explains how personal data and conversation content are collected, used, stored, disclosed, retained and protected when you use JYB. This Policy should be read with any applicable terms of use, our terms and conditions, and any in-Platform privacy notice.

Please read the following policy to understand the information we collect, how we will use that information and the circumstances where we will share it with third parties.

If you use any of our Services, you will be regarded as having read and accepted this Policy. You must not use this Platform or our Services if you do not accept this Policy. By mere use of this Platform, you expressly consent to our use and disclosure of your personal information in accordance with this Policy.

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically.

Your consent to the use of cookies in accordance with the terms of this Policy when you first visit our website permits us to use cookies every time you visit our website. Further, your consent shall enable our browser extension feature to enable us to store your last visits, conduct data analytics and so on.

JYB retains users’ questions and the corresponding responses to understand the knowledge needs, doubts and areas of curiosity within the Jain community.

People may have questions about Jain philosophy, karma, ahimsa, rituals, dietary practices, daily niyams, scriptures and many other aspects of Jain life. Analysing these questions helps us understand what people are seeking to learn and where additional explanations, reliable references or expert guidance may be needed.

We may use conversational data for the following purposes:

• Understanding community learning needs: Identifying the topics people frequently ask about and the areas where they need further clarification.
• Improving JYB: Evaluating the usefulness, relevance, consistency and quality of responses.
• Identifying unanswered questions: Finding topics for which JYB may need better information, verified references or review by qualified Jain scholars.
• Improving content and features: Developing educational resources, relevant commands, language support and user experience improvements.
• Analysing general trends: Understanding commonly asked questions and broad patterns of interest across the user community.
• Maintaining service quality: Investigating errors, misuse, technical problems and other issues affecting the service.

Our objective is to understand what people want to learn about Jainism, not to expose their private conversations or judge their personal beliefs. Where feasible, reports and research summaries will use aggregated or de-identified information so that they do not identify individual users.

JYB may retain users’ questions and corresponding answers to understand what people want to learn about Jainism, identify gaps in available explanations and references, assess answer quality, and improve the Platform. For example, the Company may examine recurring questions about ahimsa, karma, Jain rituals, scriptures, dietary practices or daily observances to determine which topics need clearer explanations or review by qualified subject-matter experts.

Our objective is to understand community-level learning needs, not to expose private conversations or judge an individual’s religious beliefs. Where reasonably practicable, reports and research summaries will use aggregated, anonymised or de-identified information. However, data should not be described as anonymous if a person could reasonably be re-identified from it.

Conversation retention and analysis will be subject to applicable law, the consent and notices provided to users, the purposes described in this Policy, and the retention arrangements implemented by the Company. If you do not agree to the processing necessary to provide the service, you should not use the relevant feature.

By using the Platform and its services, you specifically provide consent to the Company to send you transaction, service-explicit and service-implicit communications that are essential to continue the services, such as sending OTPs for login and status of application, irrespective of your Do Not Disturb registration with TRAI, DoT and/or any other appropriate authority. Similarly, you provide your explicit consent for sending various communications to your registered email address as well as phone number through various communication applications, such as WhatsApp, as may be integrated with the Platform in future.

We do not sell identifiable private JYB conversations to third parties for their independent commercial use. We may share or permit access to relevant information only where reasonably necessary for the purposes described in this Policy, where you have been informed and the relevant legal basis exists, or where disclosure is legally required.

We may create statistics and reports about common questions, feature use, language preferences and topics that may benefit from additional educational resources. We may use or share information that has been effectively aggregated or de-identified so individuals cannot reasonably be identified, for analytics, service improvement, research and Jain educational initiatives.

We will not intentionally publish names, phone numbers or identifiable private conversations in reports or promotional materials without an appropriate legal basis and consent where required.

JYB uses artificial-intelligence systems to interpret prompts and generate responses using available knowledge sources, reference materials, system instructions and other information configured for the Platform. AI systems can make mistakes. A response may be inaccurate, incomplete, outdated, misleading, inconsistent with a particular tradition or sect, or inappropriate to the context. The system may misunderstand a question, language, spelling, transliteration, Jain terminology, nuance or intended meaning.

JYB does not guarantee that every answer is correct, complete, current, authoritative or suitable for your circumstances. The Platform may fail to answer a question, decline to answer, provide a partial response or generate a response that requires correction. References to scriptures or sources, if provided, should be independently checked.

To the maximum extent permitted by applicable law, the Company disclaims warranties and representations, whether express, implied or statutory, about the accuracy, completeness, reliability, availability, suitability or fitness for a particular purpose of AI-generated content. To the maximum extent permitted by law, the Company will not be responsible for a decision, action, omission, practice, loss or consequence arising from a user’s reliance on an AI response.

The Company may evaluate prompts and responses to identify errors, unanswered questions and opportunities to improve JYB. We will not use identifiable private conversations to train a general-purpose AI model unless that use has been appropriately disclosed and is supported by the required legal basis and consent, where applicable. External AI, cloud and messaging providers may process data under their own applicable terms; the Company will assess the arrangements relevant to the Platform.

You are responsible for the content you submit, including questions, prompts, files, statements and information about other people. You should not submit passwords, payment credentials, government identity documents, private contact details of others or other sensitive information unless it is strictly necessary and the Platform expressly requests it.

You must not use JYB to submit or seek assistance with unlawful, threatening, harassing, defamatory, abusive, sexually exploitative, discriminatory, fraudulent or otherwise inappropriate content; to violate another person’s rights; to impersonate another person; or to interfere with the Platform’s security or operation. The Company may restrict, suspend or discontinue access where reasonably necessary to protect users, the service or comply with law.

Because JYB is an AI platform, it may not recognise every inappropriate question or may produce an imperfect response. The user remains responsible for the content and purpose of their own submissions and for how they use any response. This provision does not transfer to the user responsibilities that applicable law places on the Company, nor does it make the user liable merely because an AI system generates an error.

If you provide personal data about another person, you must have the authority or permission required by applicable law to do so. Please avoid sharing another person’s personal or sensitive information in a question unless necessary and lawful.

The Company will implement reasonable technical and organisational measures appropriate to the nature of the information and the systems used to protect personal data against unauthorised access, disclosure, alteration, loss or misuse. Measures may include access controls, restricted permissions, secure transmission and storage practices, vendor safeguards, monitoring and incident-response procedures.

No internet transmission, AI service or electronic storage system can be guaranteed to be completely secure. The Company therefore cannot promise absolute security. If a personal-data incident occurs, the Company will take steps required by applicable law and the safeguards implemented for the Platform.

We retain personal data for no longer than reasonably necessary for the purposes described in this Policy, subject to applicable law. The period may depend on the type of information, the reason for processing, security needs, dispute resolution and legal requirements. Conversation data may be retained for a period needed to analyse recurring questions and improve JYB, as described in the notice shown when consent is obtained.

When information is no longer required, we will take appropriate steps to delete it or render it de-identified, subject to applicable legal requirements and reasonable technical limitations. You may request access, correction or deletion, or withdraw consent, by contacting us. We may need to verify your identity and may retain limited information where required or permitted by law.

Deletion from JYB systems does not automatically delete information held by WhatsApp, an app store, a device, an AI provider or another independent service provider under its own retention practices. Backups may also take a reasonable period to expire in accordance with documented retention procedures.

Subject to applicable law and its commencement and implementation provisions, you may be entitled to request information about personal data processed about you, seek correction or updating, request erasure, withdraw consent, nominate or exercise other rights recognised by law, and raise a grievance. The available rights and applicable timelines may depend on the law in force when your request is made.

You may exercise available rights using the contact details in Section 17 or the mechanism displayed in the Platform. Please provide enough information for us to identify the relevant conversation or account. We may ask for proportionate verification before acting. We will respond within the time required by applicable law.

JYB is accessible through WhatsApp and may be offered through a mobile application, website or other third-party platform. Your use of those services is also subject to the relevant provider’s terms and privacy policy. The Company does not control all processing carried out independently by WhatsApp, app stores, device operating systems or external websites. Please review their policies and settings.

The privacy practices of a third-party service are governed by that provider’s terms and policies. This Policy covers information processed by or on behalf of the Company in connection with JYB, to the extent applicable.

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary action. Users below 18 years of age are advised to use this Platform and Services under the guardianship of their parent(s) and/or legal guardian.

JYB may accept questions and provide responses in English, Hindi, Gujarati and other Indian languages supported by the Platform from time to time. Language availability may change and automated translation or multilingual AI processing may introduce errors. This Policy may be made available in English and, where feasible or legally required, in other Indian languages. If a translated version is published, please use the version identified by the Company as authoritative where there is a discrepancy, subject to applicable law.

We may update this Policy to reflect changes in JYB, its features, vendors, data practices or applicable law. The revised version will be published on the JYB website or another official channel with an updated effective date. Where required, we will provide notice and obtain fresh consent before implementing a material change.

This Policy is governed by the laws of India and the jurisdiction of competent statutory authorities. Courts at Ahmedabad, Gujarat, India shall have jurisdiction over disputes arising from this Policy.

For questions about this Policy, requests to access, correct or delete personal data, withdrawal of consent, or privacy grievances, please contact:

With your consent, we may post your testimonial along with your name. If you want your testimonial removed, please contact us at the email mentioned in the Contact section of the website.

If you use a blog or other public forum on our Site, any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. To request removal of your personal information from our blog or community forum, contact us at the email mentioned in the Contact section of the website. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

You shall not copy, modify, transmit, distribute, re-distribute or reverse engineer, or in any way exploit, the Application or any other copyrighted materials and content provided, other than for your individual use. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the services or any other copyrighted materials, trademarks or registered marks, designs, innovations, business ideas and so on, which together shall be known as IPR and the ownership of which belongs to the Company. Any infringement or theft of the IPR of the Company shall result in criminal proceedings against you at your risk, cost and consequences.

You will not (and will not allow any third party to) attempt to copy, record or reverse engineer any videos or documentation supplied by the Company or stored on the Application (or related), outside the Application in any manner.

Before using features that process personal data, users should be shown a clear notice and an affirmative consent mechanism where consent is the applicable legal basis. The consent screen should explain in plain language that JYB may store questions and responses for service delivery, answer-quality review, community learning analysis, security and improvement; identify relevant categories of data and purposes; and explain how to withdraw consent or submit a privacy request. Do not rely solely on a statement in this Policy that continued use constitutes consent where affirmative consent is required by law.

By choosing to proceed after receiving the applicable notice and providing the required consent, you acknowledge the stated processing purposes and understand that AI-generated answers may be inaccurate or incomplete. You remain responsible for evaluating any answer before acting on it, subject always to rights and protections that cannot be waived under applicable law.